Tag Archives: accept

If they’ll approve telephone calls from Google Help …

In what appears to be a single market test, Google is asking Google My Business profile owners whether they’re willing to accept “Google Assistant calls.” The company explains that this means two things: 1) let customers use Google Assistant to book reservations and appointments and 2) allow Google Assistant to confirm factual information about the business. The screen grab below by Michael Wallace shows the language. It also appears that acceptance is checked by default. Duplex unbound. This is the next step after the company demoed “Duplex,” […]

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